Services Express Medical Transportation provides non-emergency medical transportation services from home, including nursing home and extended care facilities, to a medical appointment and then home again. Serving clients with AHCCCS coverage is the primary focus of Express Medical Transportation at the current time. However, clients are always welcome to pay for our services using private sources. Our service area covers people residing in the State of Arizona. Scheduling and services are available 24 hours a day, 7 days a week. Clients and medical institutions may contact us at anytime to schedule trips to and from medical destinations. We are proud to serve residents of nursing homes, extended care facilities, behavioral health centers and hospitals statewide.To request transportation services, patients and case workers or medical institutions may contact us to schedule rides. Immediately following requests, we assign a driver the most appropriate vehicle equipped with the necessities to meet the client’s needs. Our dispatchers follow up with the driver to ensure that clients get to their medical appointment safely and on time.
Vehicles Express Medical Transportation vehicles are spacious, clean and comfortable with cooling and heating. All our transportation services are provided in smoke free vehicles. We equip all our vehicles with cell phones, first aid kits and fire extinguishers and we maintain automobile liability insurance for both bodily injury and property damage. We pay great attention to vehicle maintenance to ensure that transport is always reliable and safe. In addition to daily inspections, our vehicles undergo rigorous periodic maintenance. Vans with hydraulic lifts or manual ramps are available for those clients needing these services. With our extensive fleet, we are able to meet every level of non-emergency medical transport needed. We are committed to meeting the individual needs of each and every client.
Staff Our drivers and support staff are dedicated to providing the most professional patient-focused services to our clients. Our friendly and helpful staff strives to provide outstanding care and superior service for every patient on every trip.Members of our driving team are selected following a thorough background and driving record check. Upon hiring, drivers are trained to have extensive knowledge of our mission and vision, policies and procedures, defensive driving and safe vehicle operation. We carefully choose our drivers and support staff to ensure that they offer respect, patience and compassion to our clients. Particularly in rural areas, we choose drivers from within the community so that neighbor helps neighbor. We believe that providing effective transportation service depends not only on good and safe driving, but also on a passion for helping others.